Using QR Codes for Customer Feedback QR codes, short for Quick Response, are simply two-dimensional barcodes that can be used by iphone, Android, or any other smartphones that have a camera and a QR code reader. Several readers can be downloaded for free, for example,  i-nigma for the iPhone and …

Using Customer Feedback to Grow Your Business Any business owner can tell you that customers are the heart of their business, but knowing whether or not your customers are satisfied can be challenging.  Meeting and exceeding the expectations of your customers will result is a business that grows, but making …

In the hustle and bustle of a busy business, it’s easy for owners, managers, and employees to overlook problem areas in their business, but customers are often very aware of them.  Issues such as dirty windows, slow service, and inferior products reduce the likelihood that customers will return, and hurt …